Questions, answered

Yes. California lets local sewer agencies restrict self-regenerating water softeners, and no Sonoma County agency does. We install demand-initiated units that meet the state efficiency rule, so they use less salt and less water per regeneration than older timers.

For city water, no. We use your city's published Consumer Confidence Report, which already lists hardness, chlorine, and disinfection byproducts. For a private well, we do need a certified lab test first, because well water varies house to house.

Most city water here is moderately hard, about 5 to 9 grains per gallon, and chlorinated. Hardness causes spots and scale, and chlorine adds a taste and smell at the tap. A few systems use chloramine instead of chlorine. Our water-report tool shows the numbers for your city.

No. The softener exchanges hardness minerals for sodium, but the amount added is small, far less than a slice of bread. The reverse osmosis system at the kitchen sink removes it entirely for drinking water.

The big brands send a rep to your house, run a 2-hour water test at your kitchen table, and quote $6,000 to $12,000. That price pays for the rep, the commission, and the showroom. We skip all of that, sell by phone in 5 minutes, and install with a licensed local plumber. Same class of equipment, lower overhead.

Yes. Tax and installation are included. The whole-home softener and carbon filter and the under-sink reverse osmosis system are both installed for $3,099. The permit is included in Santa Rosa, Rohnert Park, Petaluma, Windsor, Healdsburg, Sonoma, Sebastopol, Cotati, and Cloverdale.

Yes, financing is available. Ask about it on the call and we'll walk you through the options and monthly payment, with no obligation to move forward.

No. The price we quote on the phone is the price you pay. The only ongoing cost is salt, which you can buy at any hardware store for a few dollars a bag, or we can deliver it for $18 a month.

The whole-home softener and carbon filter go where your main water line enters the house, usually in the garage or on the side of the home. The reverse osmosis unit goes under the kitchen sink with its own faucet.

Most installs take about 4 hours and are done within days of your call. The drinking-water-only RO under the sink is faster, about 1 to 2 hours. We schedule a time that works for you and clean up before we leave.

Yes. Precision Pipeworks, a licensed California plumbing contractor, pulls the plumbing permit and arranges the inspection. The permit is included in our price in the cities we list on the pricing page.

It's a small, dedicated faucet that mounts on the sink deck next to your main faucet, usually in a brushed nickel or chrome finish to match your kitchen. It only dispenses the reverse osmosis drinking water.

We treat well water, but we never quote a well from the phone alone. Well water varies house to house, so the first step is a certified lab test. We tell you where to take the sample, then size the system to what's actually in your water.

We point you to a certified lab and tell you how to collect the sample. You drop it off, the lab runs it, and we read the results with you and build the system from there. No guesswork.

Wells often carry sediment, iron, manganese, or sulfur that city water doesn't. A well system adds a sediment prefilter and an iron and manganese filter before the softener, sized to what the lab test finds. That's why well systems start at $5,199.

The metered valve regenerates based on how much water you actually use, so salt use stays low. Most homes add a bag of salt every few months. We remind you by text when it's time, or we can deliver it for $18 a month.

1 year on workmanship, plus the manufacturer warranty on the equipment. Every install is performed by Precision Pipeworks under its own license and insurance. If something we did is wrong, we come back and fix it for a year.

The pre-filters go once a year and the membrane every 2 to 3 years. We remind you by text when it's time, and a filter change is a quick visit.